What Are Cookies?
Cookies are small text files that are stored on your device (computer,
tablet, or mobile phone) when you visit a website. They help the
website remember information about your visit, making it easier to
visit the site again and making the site more useful to you.
Cookies can be "persistent" or "session" cookies. Persistent cookies
remain on your device after you close your browser and are activated
each time you visit the website that created them. Session cookies are
temporary and are deleted when you close your browser.
Cookies We Use
PuffinPilot uses a minimal number of cookies on our website to provide
functionality and improve your experience:
1. Essential Cookies
Cookie Consent Cookie
- Name: cookie_consent
- Purpose: Stores your cookie preferences (whether you've
accepted or declined analytics cookies)
- Duration: 365 days
- Type: First-party persistent cookie
- Can be disabled: No (essential for the website to function
properly and remember your preferences)
2. Analytics Cookies
PostHog Analytics Cookies
- Provider: PostHog (EU-hosted)
- Purpose: Help us understand how visitors use our website,
which pages are most popular, and how users navigate through the
site. This information helps us improve the website and user
experience.
- Data Collected: Page views, session duration, referral
source, device type, browser type, approximate location (country/city
level), feature interactions
- Duration: Up to 365 days
- Type: Third-party persistent cookies
- Can be disabled: Yes (you can opt-out through the cookie
banner or browser settings)
- Privacy: PostHog is EU-hosted and GDPR-compliant. No
personally identifiable information is collected.
What We Do NOT Use
We do NOT use:
- Advertising or marketing cookies
- Social media tracking cookies
- Cross-site tracking cookies
- Third-party advertising networks
- Cookies to sell your data to third parties
Cookies in the Mobile App
The PuffinPilot mobile application does not use cookies.
Instead, it uses standard mobile app analytics (PostHog) which collects
usage data through the app SDK, not through cookies. You can opt-out
of analytics in the mobile app settings.
Managing Your Cookie Preferences
You have several options to manage cookies:
1. Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner
where you can choose to accept or decline analytics cookies. Your
preference will be remembered for 365 days. You can change your
preference at any time by clearing your cookies and revisiting the
site.
2. Browser Settings
Most web browsers allow you to control cookies through their settings.
You can typically:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies
- Delete all cookies when you close your browser
- Enable a "Do Not Track" setting
To manage cookies in your browser:
- Chrome: Settings > Privacy and security > Cookies and other
site data
- Firefox: Settings > Privacy & Security > Cookies and Site
Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Privacy, search, and services > Cookies
and site permissions
3. Opt-Out of PostHog Analytics
If you've already accepted cookies but want to opt-out of PostHog
analytics specifically, you can:
- Decline analytics cookies in the cookie consent banner (if you
haven't accepted yet)
- Clear your browser cookies and refresh the page to see the consent
banner again
- Use browser extensions that block analytics tracking
- Enable "Do Not Track" in your browser settings (though not all
services honor this)
Impact of Disabling Cookies
If you disable all cookies:
- The website will still work normally for viewing information
- You will see the cookie consent banner every time you visit
- We won't be able to analyze website usage or improve based on
user behavior
If you disable only analytics cookies:
- The website will work normally
- Your cookie preferences will be remembered
- We won't collect usage data for analytics purposes
Data Protection and Privacy
All cookies used on our website are designed with privacy in mind:
- EU-Hosted: PostHog analytics is hosted in the European
Union, ensuring GDPR compliance
- No Personal Data: We do not collect personally identifiable
information through cookies (no names, emails, or account data)
- No Selling Data: We never sell cookie data or analytics
data to third parties
- No Cross-Site Tracking: Our cookies are only used on
puffinpilot.app and are not shared across other websites
- Secure: Cookies are transmitted over secure HTTPS
connections
Third-Party Services
Our website uses the following third-party services that may use
cookies or similar technologies:
PostHog (Analytics):
- Privacy Policy: https://posthog.com/privacy
- EU-hosted for GDPR compliance
- Used solely for website usage analytics
Crisp (Support Chat Widget):
- Privacy Policy: https://crisp.chat/privacy/
- Only active when you interact with the chat widget
- Used for customer support purposes
Children's Privacy
Our website is not directed at children under 18 years of age. We do
not knowingly collect information from children through cookies or any
other means. If you are under 18, please do not use our website or
services.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes
in our practices or for legal, operational, or regulatory reasons. We
will notify you of any material changes by updating the "Last Updated"
date at the top of this policy. We encourage you to review this policy
periodically.
More Information
For more information about how we collect and use data, please see our
Privacy Policy.
For information about your rights and obligations when using PuffinPilot,
please see our Terms of Service.
Contact Us
If you have any questions about our use of cookies or this Cookie
Policy, please contact us:
PuffinPilot
Christophe Leemans
Belgium
VAT: BE0792.171.680